At Valera, we aim to ensure our customers are completely satisfied with their purchases.
If you are not fully happy with your order, you may request a refund or exchange within 7 days of receiving your product, provided that:

• The item is in its original condition and packaging.

• It has not been installed, used, or damaged.

• A valid proof of purchase is provided.

Please note that custom-made items or products tailored to specific measurements cannot be refunded or exchanged.

To start a return or exchange, contact us via WhatsApp or email below.

? Contact Us

Phone / WhatsApp: +20 100 22 887 22
Email: info@valera-eg.com
Address: Cairo, Egypt